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BUSINESS ADDRESS:
Offices in USA, Canada, Australia, and UK (headquartered in the
BUSINESS PHONE NO:
813-288-4900
BUSINESS EMAIL:
support@roommaster.com
BUSINESS WEBSITE:
https://www.roommaster.com/
SOCIAL LINK:
https://www.linkedin.com/company/roommasterpms/
https://www.youtube.com/channel/UC6r5m0Z3v3Xzct5GJnCz-4g
https://www.facebook.com/roommastersoftware
https://www.instagram.com/roommasterpms/
BUSINESS DESCRPTION:
roommaster began as InnQuest Software, founded in 1994 by hotel managers and technologists who saw the need for hotel-friendly property management systems. The flagship product, roommaster PMS, quickly became trusted by independent hotels worldwide for its balance of simplicity and powerful functionality.
Over the past three decades, roommaster has grown from a standalone PMS into a complete hospitality software ecosystem, covering:
• Direct booking engines to reduce OTA commissions
• Channel management with real-time OTA connections
• Integrated payments with transparent pricing
• Revenue optimization to maximize ADR and RevPAR
• Guest engagement tools like mobile apps and digital keys
• Robust reporting & analytics to drive smarter decisions
In 2016, InnQuest was acquired by Valsoft Corporation, providing new resources and global reach while staying focused on serving independent hoteliers.
More recently, the InnQuest and roommaster brands were unified under one name — roommaster — simplifying the brand identity and reflecting the platform’s expanded capabilities. Alongside this rebrand, roommaster introduced cloud-based tools, AI-powered guest services, and mobile solutions to help properties operate with the same efficiency as large hotel chains.