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When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer service experiences as a Web Chat Representative with TTEC in Melbourne, Florida.

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.



As a TTEC Customer Experience Champion, You'll Enjoy:

• Fun, talented and witty teammates

• Knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Free-spirited, theme-based employee events

• Diverse and community-minded organization

• Career-growth and lots of learning opportunities for aspiring minds

• And yes…all the competitive pay and benefits you'd expect





On a typical day, you’ll:



• Represent and help to build the business of a Fortune 500 company

• Chat with multiple potential customers at the same time

• Interact with prospects who have connected with the website

• Set the ground work for building long-term customer relationships



Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

• 6 months sales experience required, retail sales acceptable

• Outstanding live chat customer service etiquette

• Exceptional typing skills with a minimum 40 wpm and typing with 80% accuracy

• Must be available to work weekends and evenings.

• High School graduate or equivalent, plus sales/work experience required.

• College degree and sales experience preferred.

• Ability to navigate through several web applications simultaneously (multitask extra ordinary)

• Competency using Microsoft Windows



Note: You will need to commute and work out of our brick and mortar location in Melbourne.



Apply Today:

Click on the Apply Now button.

You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.



Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.