Technical Account Manager (Manufacturing/Operation Jobs)

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Job ID 684363  In Category: Manufacturing/Operation

Technical Account Manager

Hiring Company: S&B Industry Inc.
Location: Fort Worth, Texas
Job Type: Full Time
Salary: Not Specified
Experience Desired: 0 - 2 Years
Last Update: May 16, 2019 12:29:24 PM
Full Job Description:

Responsible for managing team and being the primary business contact and development for Sprint/AT&T/Verizon carriers & global customers - discuss technical projects with each customers and develop an understanding of their requirements and use discretion to issue quotations or proposals to customers for major engagements and develop a list of deliverables that will help customers achieve their goals; developing long term business model for organic and inorganic growth and managing strategic plans; Integrate the resource of business development and design teams to approach potential new accounts and build strategic business plans; Use discretion to decide on the best way to resolve customer problems and complaints to maximize satisfaction; Develop best practice routines and innovative solutions to improve production/repair bounce rates and quality output; Identify problems in the production/repair process for the company’s cell phone repair business and set policies to recover those problems that will reduce costs and improve efficiency; Direct and coordinate teams on technical issues and troubleshooting issues submitted by carriers (Sprint, AT&T, Verizon) and global customers; Design a workflow by insuring that the team is organized in a way that maximizes efficiency by reducing redundancies and bottlenecks; etc. Must have MBA degree (or Foreign equivalent) and 12 months of experience. Mail resume w/ Job ID TAM19 to S&B Industry Inc. Attn: Jean Chang @ 13301 Park Vista Blvd., Suite 100, Fort Worth, TX 76177. No walk-ins. No phone calls.

Company Type: Direct Employer
Contact Name : Jean Chang
Contact Phone: (None)
Contact Email  : (None)
Number of Views: 13
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