Hiring Company: Conduent
Location: Lexington,
Kentucky
Job Type: Full Time
Salary: $13.00 per Hour
Experience Desired: 0 - 2 Years
Last Update: Oct 23, 2018 01:49:20 PM
Full Job Description:
As a Customer Care Chat Assistant working in a call center environment, you will be assisting multiple customers with technical issues and other inquiries through chat scenarios.
Your responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
Ability to accept and implement coaching and feedback in order to achieve individual and team
Performance goals.
Maintain a high level of world-class customer service/professionalism to a wide range of customers.
Ability to adjust work schedules as needed considering open flexibility.
Benefits, Benefits and More Benefits!
Full Time Employment
Medical, Dental, Vision, & 401k plans
Paid Time Off
Quarterly Raise
Monthly Incentives
Casual Dress Code
Fun working environment!
Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!
Qualifications: Successful candidate for this position will have:
Six months experience in providing customer service either via phone or in person
Ability to accurately type (WPM vary based on Client Requirements)
Consistently adheres to attendance policy and guidelines.
Maintain a positive environment, working with co-workers and customers within a diverse culture.
The ability to relate to customers in a professional and courteous manner.
The ability to work in a team environment, to perform under pressure, and sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
Must pass state, federal and criminal background check
Must have High School diploma or general education degree (GED).
Must be at least 18 years of age or older
Ability to adjust work schedules including 3rd shift (overnight 12a-9a) or open availability for any schedule between 7a-12a.
Company Type: Direct Employer
Contact Name : Candi Hambrick
Contact Phone: 859-389-3779
Contact Email :
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