Hiring Company: DVP ENTERPRISES
Location: chennai, All States
Job Type: Full Time
Salary: $14500 per Month
Experience Desired: 0 - 2 Years
Last Update: Jan 08, 2018 02:13:35 AM
Full Job Description:
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities:
Answer incoming customer phone calls and take appropriate action for each call
Maintain customer satisfaction ratings based on explicit criteria set forth by the company
Attend mandatory training sessions to stay updated on product or company policy changes
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company computer platform to keep each customer record updated
Company Type: Direct Employer
Contact Name : Dinkar
Contact Phone: 8374198477
Contact Email :
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